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16 Core Outsourcing Solutions

From frontline customer experience to back-office operations — dedicated teams, trained on your processes, managed for performance.

Customer Service

24/7 omnichannel customer care teams that delight your customers.

  • 24/7/365 coverage
  • Omnichannel support
  • Multilingual agents
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Inbound Call Center

Professional inbound call handling, order taking, and helplines.

  • <20s average answer time
  • First-call resolution focus
  • Overflow & after-hours cover
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Outbound Call Center

Lead generation, telesales, surveys, and appointment setting.

  • B2B & B2C campaigns
  • Appointment setting
  • Lead qualification
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Technical Support

Tier 1–3 tech support engineers for software and hardware.

  • Tier 1–3 escalation paths
  • ITIL-aligned processes
  • Ticketing system expertise
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Live Chat Support

Real-time chat agents that convert visitors and resolve issues.

  • Sub-30s response times
  • Concurrent chat handling
  • Proactive engagement triggers
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Email Support

Fast, accurate, on-brand email and ticket management.

  • Same-day response SLAs
  • Template & macro libraries
  • Ticket triage & tagging
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Content Moderation

Keep your platform safe with 24/7 human + AI moderation.

  • Text, image & video review
  • AI-assisted workflows
  • Policy & trust enforcement
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Background Checking

Thorough employment, identity, and reference verification.

  • Employment & education checks
  • Identity verification
  • Reference interviews
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Solar Sales

Specialist solar appointment setters and closers for your pipeline.

  • Solar-trained sales agents
  • Appointment setting
  • Lead qualification & follow-up
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Recruitment Process Outsourcing

End-to-end RPO: sourcing, screening, and onboarding talent.

  • Full-cycle recruitment
  • Candidate sourcing & screening
  • Interview coordination
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Outsourced Accountancy

Qualified accountants for AP/AR, payroll, and reporting.

  • AP / AR management
  • Payroll processing
  • Month-end close
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Outsourced Bookkeeping

Accurate, always-current books managed by dedicated pros.

  • Daily transaction posting
  • Bank reconciliations
  • Expense management
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Outsourced Digital Marketing

SEO, PPC, social, and content teams that drive growth.

  • SEO & content marketing
  • Paid ads management
  • Social media management
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Virtual Assistants

Executive VAs for admin, scheduling, research, and more.

  • Calendar & inbox management
  • Travel arrangement
  • Research & data entry
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Training Sandbox

A risk-free environment to train and trial your future team.

  • Pilot team deployment
  • Process & script refinement
  • Quality benchmark setting
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Philippine Company Formation

Set up your own legal entity in the Philippines, end to end.

  • SEC registration & permits
  • Tax & BIR registration
  • Payroll & HR setup
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Not sure which service fits?

Tell us your goals on a free discovery call and we'll design the right team structure for you.

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